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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Osorno

January 17, 2024

5  out of  5
rating by Juan Osorno
"I have my policy at STATE FARM® INSURANCE AGENT, MEMPHIS, TN Nathan Jones. Very nice services and always attentive"
We responded:
"Thanks for the review"
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Doctor Clean

January 8, 2024

5  out of  5
rating by Doctor Clean
"Nate and his staff at State Farm are always able to help us with all of our insurance needs. Thank you"
We responded:
"Doctor Clean, thank you for the kind words, my team and I enjoy working with great businesses like yours, and helping with your insurance needs. - Nathan"
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Juan Lopez

October 27, 2023

5  out of  5
rating by Juan Lopez
"Nellie went absolutely above and beyond for me and I couldn’t thank her enough! I had a complicated issue to resolve and she was extremely patient, helpful, and clear. Made my day from being horrible to stress free. Again, thank you for your help nellie! great customer service, your amazing!👍🏽🫱🏻‍🫲🏽"
We responded:
"Juan, thank you for the review. I am glad that Nellie was able to help you out and provide great customer service. She is amazing, I am lucky to have her as part of my team. Thanks again -Nathan"
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Josiah Clymer

October 13, 2023

5  out of  5
rating by Josiah Clymer
"I honestly don't like car insurance as a whole, but those who work here are real people who care about your best interest. I highly recommend Nathan Jones."
We responded:
"Josiah, I don't know very many people who do like car insurance (besides me). My team and I do our best to get the best coverage for the best value. Thank you for the recommendation and trusting us with your insurance needs. -Nathan"
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Marvin Hernandez

August 1, 2023

5  out of  5
rating by Marvin Hernandez
"Very professional service love my agent she is always there when I need her 10of 10"
We responded:
"Marvin, thank you for the review, we are always happy to help. - Nathan"
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Dusty Gonzales

July 11, 2023

4  out of  5
rating by Dusty Gonzales
"Seamless transition from previous agent, Astrid provided excellent customer service and was patient and knowledgeable while answering all my questions regarding my home and autos."
We responded:
"Thank you, Dusty for the review and trusting us with your home and auto insurance. - Nathan"
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Hernan Prado

July 4, 2023

5  out of  5
rating by Hernan Prado
"“Quiero compartir mi esperienza con State Farm. Me han impresionado su eficiencia, rapidez y disponibilidad en cuanto a su servicio al cliente. Cada vez que he tenido alguna pregunta o requerido asistencia, siempre han estado ahí para ayudarme de manera pronta y efectiva. Su equipo muestra un compromiso excepcional en brindar una atención al cliente de calidad. Estoy realmente satisfecho con los servicios que he recibido y me hace sentir confiado al tener mi póliza de seguros con ellos. ¡Recomendaría State Farm y su agente Astrid a cualquier persona que busque una atención al cliente excelente y confiable en el ámbito de los seguros!” "I want to share my experience with State Farm. Nathan Jones office I have been impressed by their efficiency, speed and availability in terms of their customer service. Every time I have had any questions or required assistance, they have always been there to help me quickly and effectively. His team shows an exceptional commitment to providing quality customer service. I am really satisfied with the services I have received and it makes me feel confident to have my insurance policy with them. I would recommend State Farm to anyone looking for excellent and reliable customer service in the field of insurance!""
We responded:
"Herman, thank you for sharing your experience. My team and I have enjoyed working with you to provided insurance solutions, for you and your local business. Thank you for your trust and loyalty. -Nathan Herman, gracias por compartir tu experiencia. Mi equipo y yo hemos disfrutado trabajar con usted para brindarle soluciones de seguros, para usted y su negocio local. Gracias por su confianza y fidelidad. -Nathan"
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NORA MCKAY

July 1, 2023

5  out of  5
rating by NORA MCKAY
"great customer service"
We responded:
"Nora, thank you for the review. -Nathan"
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Carlos Vasquez

June 30, 2023

5  out of  5
rating by Carlos Vasquez
"Ya tengo muchos anos con state farm y todo el tiempo Astrid me a ayudado en todo ,ella es lo Maximo en ayudarme tanto que me hace sentir que soy parte de su familia ,muchas gracias ........"
We responded:
"Carlos, thank you for being part of the family here at our office. -Nathan Carlos, gracias por ser parte de la familia aquí en nuestra oficina. -Nathan"
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nayelyacuna

June 30, 2023

5  out of  5
rating by nayelyacuna
"they are very amazing i love the work they do all the time Erica and Astrid are the best always help in everything i need very great agents I would very recommend Nathans State Farm."
We responded:
"Thank you for the review"
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Richard Rivers

June 30, 2023

5  out of  5
rating by Richard Rivers
"Fantastic service. Highly recommend."
We responded:
"Richard, thank you for the recommendation. -Nathan"
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Gisela Garcia

March 12, 2023

5  out of  5
rating by Gisela Garcia
"Astrid always help me with my auto insurance, Excellent customer service."
We responded:
"Gisela, thank you for the review. Astrid enjoys giving excellent customer service. -Nathan"
Profile photo of Quirino Vazquez

Quirino Vazquez

March 10, 2023

5  out of  5
rating by Quirino Vazquez
"muy eficaces y dispuestos a resolver cualquier problema que llegara a tener . el personal es muy profecional y atento. altamente recomendable."
We responded:
"Quirino, gracias por la recomendación, mi equipo de agentes profesionales le encanta ayudar a nuestros clientes. - Nathan"
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The Moose

March 10, 2023

5  out of  5
rating by The Moose
"Astrid is always super helpful and will breakdown everything about your policy so you can understand everything you are getting."
We responded:
"Daniel, Thank you for the review. Astrid is very helpful and she loves to help customers understand their insurance coverages. -Nathan"
Profile photo of Matthew Lovi

Matthew Lovi

March 9, 2023

5  out of  5
rating by Matthew Lovi
"I just want to thank Astrid for helping me with obtaining coverage and making the process so easy. She was very professional and was able to explain anything I didn’t understand, which was a lot! Excellent customer service!!"
We responded:
"Matthew, Thank you for excellent review. Astrid and the team really enjoy helping our customers understand and choose the best coverages. -Nathan"
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Ezequiel Zambrano

March 9, 2023

5  out of  5
rating by Ezequiel Zambrano
"Buen servicio a cliente. Tenemos aseguranza de negocio y personal con ellos, y sin ningún problema. Muy contentos con su servicio."
We responded:
"Ezequiel, thank you for the review and allowing us to provide you with the best service for you and your family. -Nathan"
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Angie Aguilar

March 8, 2023

5  out of  5
rating by Angie Aguilar
"Been with State Farm for some years now and always get the best service at this place."
We responded:
"Angie, thank you for the review, my team and I enjoy giving the best service to our customers. - Nathan"
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Sophie Oliva

March 2, 2023

5  out of  5
rating by Sophie Oliva
"I love having my insurance with Nathan’s office. Every time I need something done, I can count it will get done with friendly and personal service and at the best price possible. Astrid and Aldo are amazing and Nathan always takes the time to meet."
We responded:
"Sophie, Thank you. Aldo and Astrid are the best at giving personal service and finding the right insurance policy for the best price. we are lucky to have customers like you, thank you for your loyalty. -Nathan"
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Teresa Vasquez

February 28, 2023

5  out of  5
rating by Teresa Vasquez
"La ayuda que se me ah dado ah sido muy rápida y me contestan todas mis preguntas. Astrid me ha ayudado con cualquier pregunta relacionada a mi aseguranza de carros y Casa y siempre ha sido muy amable y gentil. Toda la información que se me ha dado ha sido fácil de entender."
We responded:
"Teresa, eso es lo que Astrid le encanta hacer, ayudar a nuestros clientes a comprender los seguros de hogar y auto. gracias por los lindos comentarios. -Nathan Teresa, that is what Astrid loves doing, helping our customers understand their home and car insurance. thank you for the nice review. - Nathan"
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Dulce Flores

February 24, 2023

5  out of  5
rating by Dulce Flores
"Great Communication from Agents. Astrid Monroy is super helpful and knowledgeable, she really cares about her customers."
We responded:
"Dulce, thank you for your kind words.- Nathan"
Profile photo of ROBERT ALCANTARA JR

ROBERT ALCANTARA JR

February 24, 2023

5  out of  5
rating by ROBERT ALCANTARA JR
"Nathan Jones and his team have always helped me in a professional way and has always dedicated his time in helping me with my insurance needs."
We responded:
"Robert, Thank you for the review, and letting us take care of your insurance. -Nathan"
Profile photo of Guilebaldo Nuñez

Guilebaldo Nuñez

February 23, 2023

5  out of  5
rating by Guilebaldo Nuñez
"Best person to talk too and get Your questions answer is astrid, from Nathan jones- state farm insurance"
We responded:
"Guiebaldo, thank you for the 5 star review, and Astrid is a great insurance agent. -Nathan"
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Cecilia Fernandez

February 22, 2023

5  out of  5
rating by Cecilia Fernandez
"Excellent service."
We responded:
"Cecilia, thank you for the review. -Nathan"
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Sundance Berry Farms

February 21, 2023

5  out of  5
rating by Sundance Berry Farms
"I am very happy with their service. Excellent customer service and always willing to help right away with our policy necessities."
We responded:
"Thank you for the review, my team and I enjoy helping businesses like yours with all you insurance needs. - Nathan"
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Leonardo Torres

February 21, 2023

5  out of  5
rating by Leonardo Torres
"Excellent Customer Service"
We responded:
"Leonardo, thank you for the excellent review. -Nathan"