State Farm® Insurance Agent Nathan Jones

"I worked with Astrid Monroy to move my car insurance from another agency and she was absolutely amazing and really helpful, I will be her client forever. Thank you State Farm"

"Wonderful customer service. Astrid is very nice and helpful."

"Buenas tardes. Me apareció una experiencia genial estar en esta aseguranza sobre todo la atención de la señora Astrid Monrroy una exelente persona y amable y su atención nos tiene muy agradados sigan así bendiciones"

"Siempre he tenido buena experiencia con los agentes , me han solucionado mis necesidades , y lo mejor son flexibles con el manejo del idioma ( español e inglés ) ."

"Muy buen servicio al cliente, Astrid siempre responde mis preguntas."

"Excellent customer service Astrid Monroy"

"Siempre e sido cliente de ellos, son los mejores en todos los servicios que prestan 10/10, súper recomendados ✌🏾"

"Absolutely would give 0 ⭐️ if I could They are the worst. Literally no update on my claim . I paid out of pocket for a someone who hit me with no license and no insurance. Driving a vehicle that wasn’t theirs. Yet kept giving me the round around saying they never recieved the denial letter. Trying to utilize my coverage with the uninsured motorist . That I pay for every month!!! Sent it numerous times and have record of it. This is ridiculous so quick to take your monthly payment but not to actually help you. That saying “state farm is there” yea sure okay. Ridiculous. $500 is a lot of money for someone like myself living on a set budget. Feels like I’m at fault for the accident. Just for clarity I was hit from behind and have a police report, video and a kind by stander to give his statement. 100% not my fault. However I feel like I’m being blamed. Definitely switching ins."

"I have my policy at STATE FARM® INSURANCE AGENT, MEMPHIS, TN Nathan Jones. Very nice services and always attentive"

"Nate and his staff at State Farm are always able to help us with all of our insurance needs. Thank you"

"Nellie went absolutely above and beyond for me and I couldn’t thank her enough! I had a complicated issue to resolve and she was extremely patient, helpful, and clear. Made my day from being horrible to stress free. Again, thank you for your help nellie! great customer service, your amazing!👍🏽🫱🏻‍🫲🏽"

"I honestly don't like car insurance as a whole, but those who work here are real people who care about your best interest. I highly recommend Nathan Jones."

"Very professional service love my agent she is always there when I need her 10of 10"

"Seamless transition from previous agent, Astrid provided excellent customer service and was patient and knowledgeable while answering all my questions regarding my home and autos."

"“Quiero compartir mi esperienza con State Farm. Me han impresionado su eficiencia, rapidez y disponibilidad en cuanto a su servicio al cliente. Cada vez que he tenido alguna pregunta o requerido asistencia, siempre han estado ahí para ayudarme de manera pronta y efectiva. Su equipo muestra un compromiso excepcional en brindar una atención al cliente de calidad. Estoy realmente satisfecho con los servicios que he recibido y me hace sentir confiado al tener mi póliza de seguros con ellos. ¡Recomendaría State Farm y su agente Astrid a cualquier persona que busque una atención al cliente excelente y confiable en el ámbito de los seguros!” "I want to share my experience with State Farm. Nathan Jones office I have been impressed by their efficiency, speed and availability in terms of their customer service. Every time I have had any questions or required assistance, they have always been there to help me quickly and effectively. His team shows an exceptional commitment to providing quality customer service. I am really satisfied with the services I have received and it makes me feel confident to have my insurance policy with them. I would recommend State Farm to anyone looking for excellent and reliable customer service in the field of insurance!""

"great customer service"

"Ya tengo muchos anos con state farm y todo el tiempo Astrid me a ayudado en todo ,ella es lo Maximo en ayudarme tanto que me hace sentir que soy parte de su familia ,muchas gracias ........"

"they are very amazing i love the work they do all the time Erica and Astrid are the best always help in everything i need very great agents I would very recommend Nathans State Farm."

"Fantastic service. Highly recommend."

"Astrid always help me with my auto insurance, Excellent customer service."

"muy eficaces y dispuestos a resolver cualquier problema que llegara a tener . el personal es muy profecional y atento. altamente recomendable."

"Astrid is always super helpful and will breakdown everything about your policy so you can understand everything you are getting."

"I just want to thank Astrid for helping me with obtaining coverage and making the process so easy. She was very professional and was able to explain anything I didn’t understand, which was a lot! Excellent customer service!!"

"Buen servicio a cliente. Tenemos aseguranza de negocio y personal con ellos, y sin ningún problema. Muy contentos con su servicio."

"Been with State Farm for some years now and always get the best service at this place."